Clear expectations

Policies written to be read.

These pages explain how website enquiries differ from accepted sewing work and Etsy purchases, how personal information should be handled, and where individual project terms are still needed.

Website and service information

Choose a policy

Privacy

How Kymmy & Co. collects, uses, stores and removes personal information received through this website and its enquiry forms.

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Website terms

Conditions for using the Kymmy & Co. informational website, including educational content, external links and statutory rights.

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General enquiry terms

What happens when you contact Kymmy & Co. and what an enquiry does and does not confirm.

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Made-to-order terms

How proposed custom sewing work, specifications, quotations, measurements, materials and changes are handled.

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Alterations and repairs terms

How garment assessment, fittings, estimates, fragile items and agreed alteration work are handled.

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Image and portfolio consent

How permission is handled before customer garments, stories or before-and-after photographs are used publicly.

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Etsy purchases, shipping and returns

How one-off products sold through Etsy are separated from this informational website and service enquiries.

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Questions

Questions about a policy?

Contact Kymmy if you would like help understanding how a policy applies to an enquiry or project. Etsy's current listing and transaction terms apply to purchases made through Etsy.